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Sale Conditions

INTRODUCTION
The sale of wine, wine selections and all products related to the world of wine offered in the online store , here named The Gottino (with reference to the domain ilgottino.it the "Site " ) , are governed by these General Conditions of Sale.
This e-commerce activity is directed exclusively to end-users who are "consumers" only greater than eighteen (18 ) years , however, and under the law and regulations in the field of electronic commerce.
"Consumer" means any natural person Gottino The acting on its website IlGottino.it purposes not related to his professional activity , commercial or entrepreneurial activity.
In compliance with applicable laws regarding the purchase of wines and spirits The Gottino reserves the right not to accept orders from anyone other than the "consumer" and in accordance with the age limits set by law for the purchase and for delivery of wine and spirits . In particular, the Gottino does not sell wine and spirits to persons under the age of 18 and , through the use of the Site ilgottino.it , You guarantee , on the one hand , to be over the age of 18 years and , on the other hand, that also the person who will receive the shipment by the Gottino will be over the age of 18 years .
The General Conditions of Sale are periodically changed by the Gottino according to the development of their business and the market, as well as in compliance with any updates and changes to legislation . Any change will be regularly updated and posted on the Site and effective immediately from the date of publication.
For additional legal information , refer to : Privacy Policy and Terms of Use.
Any other information can be requested directly to the Gottino writing an e -mail to the email address : info@ilgottino.it

THE CONTRACT OF SALE
To buy one or more products offered on the Site , you must complete the order form and send it electronically to the Gottino by e-mail or fax , following the relevant instructions .
The order form contains a summary of the main commercial terms , including price , means of payment and delivery methods, as well as information on the main characteristics of the product ordered and a referral to the General Conditions of Sale.
The sales contract is considered concluded when the Gottino receive an e -mail or fax your order form, it verifies the correctness of the data , and sends you a purchase order receipt , containing a summary of the information contained in the order form .
The contract, The Gottino will process your purchase order.
Prior to the transmission of the purchase order , the Gottino will ask you to correct any errors in data entry, carefully read the General Terms of Sale , including the right of withdrawal, to print a copy and save or reproduce a copy for your personal use.
The contract is in Italian but there is an English translation (coming soon) .
The Gottino may refuse or do not give way to purchase orders that are incomplete or incorrect , or in the event of unavailability of products or orders that do not give sufficient guarantees of solvency , providing in such cases to inform you by e-mail that the contract is not finished and will not be taken to your purchase order specifying the reasons and possibly suggesting a possible solution
If any of the products presented on the site are no longer available for sale at the time of sending the order form, it is up to the Gottino inform you promptly and in any event within thirty ( 30) days, from the day following that the transmission of the order , the unavailability of the ordered products. In the event that you have already submitted your order form and paid the price, The Gottino will in the first instance to suggest that one or more alternatives , commercial value greater than or equal to the order , which the suit , or will the refund of the amount you have already anticipated.
With the transmission by e-mail the order form , you certify that you understand and unconditionally accept the Terms and Conditions of Sale The Gottino and undertake to observe them in all dealings with the Gottino . In case you do not agree and / or do not agree , even partially , the terms set forth in the General Terms of Sale, please do not submit the order form to purchase.
By submitting the order form, you confirm that you also know the additional information contained in the Site , including any appeals through links , as well as the First and Second Sections (Privacy and Terms of Use ) .

PRICES
All retail prices are including VAT and the cost of transport is reported separately in the order form and invoice;
published prices and offers may vary from vintages formats , which is why The Gottino reserves the right to make changes without prior notice ;
in the case where a price has been published by mistake incorrectly , The Gottino reserves the right to renounce the sale ;
prices are subject to change , so please always make sure of the final price of sale before sending the relevant order form.

PAYMENTS
The terms of payment are set out in the order form ;
the price for the purchase of products is inclusive of shipping charges (shown separately ) and will be debited from your account at the time of shipment of the products purchased , as indicated on the order form ;
the preferred method of payment is by credit card , pre-paid card , Paypal and Bank Transfer ;
all financial information necessary for the transaction will be sent by encrypted protocol , to COOPERATIVE CREDIT BANK OF ST HELENA , which provide electronic payment services at a distance, without third parties having access .
this information will never be used by The Gottino except to complete the procedures relating to your purchase and for issuing refunds in your favor in case of any returns, following the exercise of his right of withdrawal, or if it becomes necessary to prevent or report to the police commission of fraud on the Site

SHIPPING AND DELIVERY OF PRODUCTS
The shipment will always be included with regular invoice , unless you tell the customer, will be available online in your personal page order "My Orders"
The Gottino uses for deliveries, packages patented and certified by the best national and international carriers ( Bartolini , GLS , TNT and others) , with which to make delivery of the ordered products to the address you indicated in the purchasing procedure and that assume full responsibility for the delivery from taking charge at our company , to the delivery address you indicated ;
The Gottino assumes no liability for any damage or behaviors of couriers.

For the execution of delivery are essential the following data:
billing information, ie name and billing address , tax information , e-mail address ;
delivery data , ie name and delivery address, telephone number, e-mail address .

RETURNS
In the case of items that are deemed defective , we ask you to inform us first by e-mail to the email address : info@ilgottino.it , so you can immediately identify any problem and find a solution together with you ;
defective merchandise may be returned by you to the Gottino in its original packaging within 10 days after delivery , postage and packaging for return shipment are borne by you while The defective merchandise will be replaced and returned to load the Gottino or refunded, if depleted;
in case you decide to make use of your right of withdrawal, the Gottino has the right not to accept the return of products that have been altered from their original status or that have been damaged or partially consumed ;
if you receive some parcels visibly damaged by the courier , broken or stained by the leakage of wine from possible broken bottles , please refuse the shipment to the sender and we'll take care of the return and restoration of the expedition ;
if the shipment were more hills and not all are damaged , please reject the damaged package to the sender signing the bill of the courier "With Reserve" and the Gottino will the return of damaged package and the replacement of the same ;
if the replacement product was out of stock, we will contact you directly for replacement or credit of the residual value . Any shipping costs for return to the sender of the damaged package and delivery of the new one are the responsibility of the Gottino ;
Delivery typically takes place on weekdays at 2:00 to 4:00 working days from the date of placement of order on the Website with their payment by credit card , PayPal and prepaid card ;
in the case of payment by bank transfer , delivery will take place with the same timing , but from the date of confirmation of the transfer of funds;
for any information or reporting on the shipment of your orders , you may contact our Customer Service via email at the email address : info@ilgottino.it

INFORMATION ON THE RIGHT OF WITHDRAWAL
According to the regulations of Legislative Decree no . 206/05, you have the right to terminate the contract of purchase , without penalty, within 10 working days from receipt of goods and upon prior written notice to be sent to the Gottino , using the procedures management of return. You can not change a single bottle of wine , the selection or the selected product with another , at no additional cost . Our customer service is always at your disposal to try to resolve your any requirements relating to your order , then please get in direct contact with the Gottino by e-mail to the email address : info@igottino.it
In the statement you must indicate the product or products for which it intends to exercise the right of withdrawal, the order number and order date, invoice number , their bank details (IBAN) . Following such communication, you will be asked to wait for feedback from our customer service authorizing the return .
You can then return the goods to handing it back to the carrier for shipment within ten ( 10) working days from when you received the products , provided that integrates , in the manner and within the agreed time , unless your possible waiver of recovery of such products .
The only charges you pay are those of returning products purchased , in accordance with Art . 5, paragraph 6 , of Legislative Decree n . 185 of 22/05/1999 .
The right of withdrawal , in addition to compliance with the terms and conditions described above, it is deemed correctly exercised once the following conditions have been fully met :
purchased products will be substantially intact;
Products must be returned in their original packaging ( in the case of wine selections , you must return all bottles that make it up ) ;
Products must be returned in a single shipment and the Gottino . We reserve the right not to accept bottles or products of the same order returned and delivered at different times ;
the costs of return of goods will be at your expense , including liability in case of loss or damage to the products .
the products arrived in stock will be examined for any damages ( the substantial integrity of the returned item is an essential condition for the exercise of the right of withdrawal), we recommend extreme care in preparation of the package ;
the products must not have been used or damaged .
The right of withdrawal is reserved only to natural persons , previously referred to as " consumers " are therefore excluded any purchases made ​​by retailers or by those who in any way acquire for resale.
The return form must be properly completed and submitted to the Gottino within ten ( 10) working days of receipt of goods .
If the return right is exercised in conformity with the procedures and time limits mentioned Gottino shall refund the amounts paid for products purchased directly from the site that Le will be refunded as quickly as possible and in any event within thirty (30) days the Gottino the date on which it became aware of the exercise of your right of withdrawal.
The refund procedure will be activated after verification of the correct execution of the terms and conditions stated above .
If they had not been complied with the terms and procedures for the exercise of the right of withdrawal, you will not be entitled to a refund of the money paid to the Gottino or the issuance of credit requested .
It will always be possible to regain, at your expense , the products in the state in which they were returned to the Gottino .
Otherwise, the Gottino can keep the products in addition to sums already paid for their purchase.

TIME AND METHOD OF REIMBURSEMENT
Performed the return of products , The Gottino shall check the conformity of the same, subject to the conditions and time limits specified .
In the event that the checks are successfully concluded , the Gottino provides to send you, via e-mail confirming the acceptance of the returned products .
Whatever the mode of payment used by you , the refund is triggered by the Gottino as quickly as possible and in any case within thirty (30 ) days from the date on which the Gottino became aware of the exercise of your right of cancellation after verification the proper implementation of the right of withdrawal itself and acceptance of returned products .
In the event that there was no correspondence between the recipient of the products indicated in the order form and who has made ​​the payment of sums due for their purchase , the repayment of the sums in the event of exercise of the right of withdrawal, will be performed by the Gottino , in any case, against those who made ​​the payment .

PRIVACY
All information relating to the processing of personal data may be obtained by consulting the section: Privacy Policy and invite you to also read the section: General Terms and Conditions of Use.

APPLICABLE LAW AND SETTLEMENT OF DISPUTES
The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree 6 September 2005 . 206 on consumption , with specific reference to the rules on distance contracts and by Legislative Decree No 9 April 2003 . 70 on certain aspects of electronic commerce .
The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree 6 September 2005 . 206 on consumption , with specific reference to the rules on distance contracts and by Legislative Decree No 9 April 2003 . 70 on certain aspects of electronic commerce .
The sale of products and / or services takes place within the territory of the Italian State and is subject to the laws of the Italian Republic. Jurisdiction for the resolution of any dispute shall be that provided by current Italian legislation at the time of conclusion of the contract.